contract via Optimum
I was responsible for designing the study, end-to-end research execution, and delivering research findings. The objective here was to understand how to design effective alerts to warn users of potential fraud. I worked closely with the designer and product manager on this project.
This experience, helped me develop skills in designing usability studies that test the effectiveness of designs under various circumstances and emotional states of users. The research helped inform the placement and design of the alerts.
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